![]() I have screenshots of the error message I got when I signed in and they're trying to tell me that their system was working perfectly last night. ![]() However, if your system didn't even work to make the payment of course it's not gonna show an attempted payment. I called customer support to get help since it's not my fault it's late since their system glitched out when I was attempting to pay it on time and they told me nothing is wrong with their system and that they would see a failed payment. They cut of my phone service in the morning and my brother, who is also on the account, paid the full payment (instead of the half payment we were supposed to pay) in the morning. I tried to pay twice buy out of concern that cricket would charge me twice once it eventually went through I didn't try anymore. You can also log into My Account or the måricket App by entering your username and password. You will receive a text message shortly with your balance if the information you provided is correct. Kept saying "your account is unavailable" but then finally I got logged in on desktop and it said "Oops something went wrong." It went to the confirmation page for the payment anyway but the confirmation number was missing and I didn't get a confirmation text. Simply enter your Cricket phone number on the Quick Pay page and click on the Get my balance button. I'm having the exact same problem right now except it wasn't even letting me get into my account.
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