Reinstalling the program, both through the Windows store and the normal. My grandmother would know to check if the internet is connected, so do not try to play games with me. Gee, I hadn't thought of that! How about you guys actually make yourselves useful and provide some actual tech support. I have been googling for weeks a solution to this problem, and every single response from apples team of "experts" boils down to "check if your device is connected to the internet". On the very rare occasion I can download one single song, but the problem is I'm trying to download a bunch of songs. Eventually I get the error "There was a problem downloading (song name). Whenever I try to download a new song, or heck, even play a new song, nothing happens. I have an apple music subscription, and downloads still work on my phone. ITunes for desktop won't download songs This problem has only arisen recently, but iTunes refuses to download anything new.
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